Aerial View of Playground

FREQUENTLY ASKED QUESTIONS

Helpful Information

 

WHAT LEVEL OF PUBLIC LIABILITY INSURANCE DO YOU OFFER?

We can offer tailored levels of insurance dependant upon your requirements, but  we carry a minimum of £5million.

ARE ALL LANDSCAN PILOTS LICENSED BY THE CAA?

Yes, all our pilots are licensed and current with CAA introduced legislation, testing and procedures, and have permission for commercial operation in the UK.

WHAT IS THE MAXIMUM FLIGHT ALTITUDE?

Under CAA regulations our aircraft can operate up to a maximum of 120m (400ft) above the surface of the flight area.

HOW CLOSE CAN YOU FLY TO THIRD PARTIES?

All flights must maintain a 50m distance to people and property not under control of the pilot. During takeoff and landing this distance is 30m. We can fly close to buildings and people when we have consent and have briefed the people in the area.

CAN I BE INVOLVED IN THE PROCESS?

You do not have to be present at the site, although you may choose to attend if you wish. Our imagery is transferred to the pilots control system allowing the client to see the image in capture. Please note minimum social distancing rules currently apply, so we are unable to offer demonstration flights at this time.

HOW LONG CAN YOU FLY?

Average flight times on our multi-rotor aircraft is about 24 minutes, ranging up to a maximum of 50 minutes for our fixed wing aircraft.. We carry a number of batteries to each location and it is quick to reload and get back in the sky.

DO YOU FLY IN HIGH WINDS OR RAIN?

We do not fly in high winds or rain.  We can fly in conditions with gusts up to 22mph. 


For our videography services, we recommended shooting aerial footage in up to 15mph wind gusts for the smoothest results. 

WHAT IF BAD WEATHER OCCURS ON THE DAY?

We monitor the weather forecasts in advance of any booking. If we have cause for concern, we will contact the client a minimum of 24 hours before flight is due. 

Weather is a known uncertainty in the UK so we make ourselves as adaptable as possible to ensure that all bookings can be satisfactorily  rearranged. 

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